Tuesday, February 2, 2010
In the case of Partners Healthcare there problem was that a solution for two key issues that they faced. The first was that Dr. Goldszer needed to stay up to date all the latest discoveries in his fields and have knowledge of all the changes that were occurring in the field and on top of that he had to be mindful of all the disesases and conditions he would encounter. However this was not the case alone. Dr. Goldszer had to do all those things while doing his job as a doctor and caring for patients. For him this was an overwhelming task but he to do it. The solution was "to bake specialized knowledge into the jobs of highly skilled workers - to make the knowledge so readily accessible that it can't be avoided." In other words an IT system was created that turn all of Dr. Goldszer's complex jobs into one simpler operation.
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