Thursday, February 25, 2010

Unwillingness to Help (Barriers to Interunit Collaboration)

Another barrier to collaboration is the unwillingness to collaborate.   This occurs when people refuse to share their knowledge or expertise to assist someone who is in their own unit or organization.  This can be due to pride, competing to stay on board, competing to get a promotion, etc.  Whatever the cause it results in hoarding-of-expertise.  When  acompany has a an enviroment reinforced by policies that pressure employees to compete with other co-workers expertise sharing tends to cease or is delayed.  This can cause the organization's left hand to be complete oblivious to what the right is doing.  Unecessary set backs and confustion can occur.  In addition, the hoarding-of-expertise can result in stunting the organizations potential by limiting knowledge growth, creativity, and innovation.

The hoarding-of-expertise can be very costly to an organization and cost it its competive advantage.  To combat this problem many companies are reorganizing their system for awarding performance. Those who have provided signifcant help while performing their own duties are the first considered for promotions, rather than those who hoarded their expertise to gain an advantage.

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