The inability to track and find expertise can be linked to an insuffcient communication structure. This communication structure can be either caused by the lack of social connections, long distances, improper database tracking, etc that cause a break down in communication.
To solve this problem new connections can be made between existing parties to form a close knit network, that allows knowledge and expertise to be more readily available. Also, individuals who have had positions in several parts of the network can be used connectors to bridge the gap and coordinate new connections between different parties who are unfamiliar with each other.
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